Terms of service

We are the booking service. The ground is the venue: they provide the pitch, the lights, the changing room and the staff, and their own house rules apply while you are there.

When you book, you are agreeing two things at once — the booking with us, and the use of the ground with them. If the pitch is not what you expected, the ground is who can do something about it on the day; if the money is wrong, that is us.

All prices are in Bangladeshi Taka. All times are Bangladesh Standard Time, including on this page.

You can book with an account or as a guest. Either way we need a working mobile number, because that is where the confirmation goes and how the ground reaches you if something changes.

• Most grounds take bookings up to 30 days ahead; a few allow less.
• A slot normally has to start at least 60 minutes from now, so somebody at the ground has notice. Individual grounds can require more.
• While you are on the payment page the hour is held for you for 10 minutes. If the payment does not finish in that time the hold is released and the hour goes back on sale.

A booking exists only once we have checked the payment with the gateway ourselves. A page that says success is not the confirmation — the SMS is, and so is the booking in your account.

If a payment arrives after the hold has expired and somebody else has taken the hour, we do not have two pitches to give. The booking is cancelled and everything you paid comes back.

Most grounds take an advance rather than the whole amount — commonly 20% — and the rest is paid at the ground. What is due now and what is due later are both shown before you pay.

The payment gateway adds its own charge on top of the booking price, so the amount your wallet or bank asks for is slightly more than the price on the button. That charge is the gateway's, not ours, and it is stated at checkout before you commit.

We never see your card number, wallet PIN or banking password. Payment is handled by PayStation on their own pages. What we keep is the amount, which method you used, and their transaction reference.

You can cancel free of charge until 12 hours before kickoff. Later than that, 20% of the booking total is kept — never more than you actually paid. The exact figure is shown before you confirm, and the refund policy sets out how the money comes back.

We do not move a booking to a different hour from this website. Ring the ground: if they can fit you in at another time they will cancel the booking and enter the new one, and a cancellation made by the ground is refunded in full.

If the ground cancels — maintenance, weather, a clash of their own — you get everything back, whatever the notice.

The ground sets its own rules and can refuse entry if they are ignored: footwear, how many of you, food and drink, what time the floodlights go off.

Turn up on time. An hour that starts without you is not extended, and not turning up is not a cancellation — nothing is refunded, because the hour was held for you and could not be sold to anyone else.

We can close an account for behaviour that puts other players or ground staff at risk, and for using the site to make bookings nobody intends to keep.

You keep control of your own hours, prices and inventory. Nothing is published without you, and you can pause a listing yourself.

We charge 5% commission on bookings taken through us unless your own agreement says otherwise, deducted before payout. Cash you take at the gate is yours and never passes through us — and is not commissioned.

Payouts are requested from the owner portal and sent to an account you nominate. What is payable is what has been played and paid for online, less commission and less anything refunded. A separate onboarding agreement covers the rest.

We are responsible for the booking service: taking the right amount, holding the hour you paid for, telling both sides what was agreed, and putting a refund through when one is due. If we confirm a booking and it cannot be honoured, what we owe you is your money back.

We do not operate the grounds, and we are not responsible for the state of a pitch, for injuries, or for belongings left behind. Those sit with the ground and with you.

None of this removes any right you have under Bangladeshi law, and these terms are governed by it.

We will update this page as the service changes, and the date at the top moves with it.

A change never applies backwards. The terms in effect when you paid are the ones that govern that booking, including the cancellation rule and the refund figure.

Call or message 01921-296777.

For anything about a particular booking, have the reference from your SMS ready — it is how we find it, and for a guest booking it is the only way.